1 hour ticket response
ZonaHosting.eu’s team of tech support engineers is devoted to offering fast answers to each of your inquiries. We’ll review your client support ticket immediately after it has been received and will reply with a solution to the problem within less than 1 hour after the technical support ticket submission. Actually, our average helpdesk ticket response time is twenty minutes.
A Top–Class Customer Support Service
Each member of our support staff has lots of years of experience in the cloud website hosting services world and almost all of them have been with us for at least 5 years. They are all prepared to reply to all your queries in the most professional manner possible.
A User–Friendly Help Center Section
Integrated into the Web Control Panel is an easy–to–navigate Help Center section, which offers you different sources of information. You can search through a constantly updated knowledge base offering web hosting account management articles and web site administration articles, check out our step–by–step video tutorials or take a glimpse at the F.A.Q. section.