Lots of persons who start using their 1st hosting account, or change companies, normally have questions regarding how specific procedures are done or confront problems when setting up different things, including emails, website settings, etc. This is why, some hosting providers have compiled documentation with standard questions and issues so as to help their customers obtain info quickly and seamlessly. As a result, the support staff representatives can devote more time to real issues that some clients may be encountering, since the solution for the minor things will be available on the web and customers can easily cope with them without touching base with the customer care staff. Having detailed documentation is truly important, particularly for new customers with no previous experience at all, since the web hosting service involves a large amount of functions and many individuals can become bewildered about what action to take. A good information repository can both help you accomplish the tasks that you need and discover how the web hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting plans include a detailed knowledge base where you can find info on all the complications that you could experience and their solutions. You can get to know how to create and manage a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are accurate, but yet you are unable to send email messages, for example. We have tried our utmost best to be as comprehensive as possible and to encompass all the available options in order to save you time and to offer you different solutions for each single issue. The knowledge base contains informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whereas if you prefer to browse through the full article archive, you can visit the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer a comprehensive article repository where you can find any information that you might need about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve prepared it on the basis of the feedback that we have collected from our customers over the years and, as a consequence, our articles cover particular issues that you might bump into and suggest the easiest means of resolving them, for instance receiving an HTTP 500 error message or not being able to send e-mails from your personal computer even though you have the correct settings. The articles are available in each section of the Control Panel and you can examine them at any time. They can help you improve your knowledge not only about our platform, but also about the web hosting realm as a whole, as they include exhaustive guidelines and general info such as what file permissions or cron jobs are.